Online Services - Appointments and Medication

Some of our services are now available online! Visit reception to pick up a registration form and you can start booking your appointments and requesting repeat prescriptions online!

This service is provided by Fountain Medical Centre in partnership with SystmOnline.

Please remember that if you use the internet to access information about your care and health records that you are responsible for keeping your username and password secure. The practice cannot be held responsible to breaches of confidentiality caused by patients themselves.

How to register

Attend the practice with photo id and request an online account. If you have an old EMIS Patient Access account, this needs to be superseded with a new SystmOnline account.

What you can do

There are a number of options available at present.
You are able to request alterations to your personal details, such as telephone numbers and addresses.
You can search for, book and cancel some of our appointments.
You can request your repeat prescriptions.
You can view your medical record.

Please note that being able to book appointments online does not increase the number of appointments there are available to book.

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before.

We hope that you will find access to this information electronically useful. If you find any information in your record that you disagree with, don’t understand or would like to remove your access to this feature please contact the surgery.

Smartphone Access

You can also use the service through your smart mobile phone or tablet using iOS or Android devices. Search your App store for the free “SystmOnline” App or follow these links:

android-black-40Android Version – Google Play Store

apple-black-40iOS Version – iTunes