News

Telephone System

We are sorry that you have been experiencing problems with the telephone system.  We are currently working closely with our telephone provider to resolve this issue as soon as possible.  We are also planning to add additional facilities to the telephone which will help to direct you to the most appropriate person for your call and also let you know where you are in the queue (if the lines are busy). 

In addition to these changes with the telephone we are also recruiting more staff to answer the phone at peak times.

We are continually reviewing the services we offer to all patients and value your suggestions/ideas on how these can be improved. 

Suggestions forms can be completed at reception or via the website.

Online appointments

From 1 July 2019 Fountain Medical Centre will provide over 25% of appointments available to book online.  If you would like to register for online access please attend the practice with photo id and request an online account. 

Further information can be found on the link below

 https://www.fountainmedical.co.uk/appointments

 

Clinicare Provider Services

All existing Gastroenterology, Endoscopy and Dermatology appointments booked with Clinicare Provider Services have been cancelled.

If you have been referred to one of these clinics provided by Clinicare Provider Services then please contact the practice for more information on how to rebook your appointments or visit the Clinicare Provider Services website below.

https://www.clinicareproviderservices.co.uk/

'Looking out for our neighbours'

Looking out for our neighbours is a social movement that aims to prevent loneliness throughout West Yorkshire and Harrogate by encouraging people to do simple things to help out their neighbours

By doing your bit to support people in your neighbourhood, you’ll help to rekindle neighbourly spirit, reduce social isolation and even prevent illnesses such as dementia, heart disease and depression

For more information follow the link below

https://ourneighbours.org.uk/